Privacy Policy

Overview

This Privacy Policy explains how NexOpTech, Inc. (“NexOpTech”, “we”, “us”) collects, uses, and safeguards information when you use our website and AI model APIs. This is a placeholder document and should be reviewed by legal counsel before production use.

Information we collect

We collect information you provide directly — such as your name, email, and company when you contact us or create an account — and technical information collected automatically, such as IP address, device, and usage analytics (only with your consent).

• Account and contact details you submit through forms
• Usage and diagnostic data from our APIs and website
• Cookie and analytics data, gated behind your consent

How we use information

We use information to provide and improve our services, respond to inquiries, ensure security and reliability, and meet legal obligations. We do not sell your personal information.

Model data & training

Inputs and outputs sent to our models are never used to train shared models. Biometric data processed by our Video KYC and Face Dedupe models is stored only as irreversible mathematical templates — never as raw images — and is encrypted at rest and in transit.

Cookies & analytics

We load analytics only after you accept cookies. You can decline at any time, and no third-party tracking scripts will be loaded. See the consent banner for your current choice.

Data retention & your rights

We retain personal data only as long as necessary for the purposes described here. Depending on your jurisdiction, you may have rights to access, correct, export, or delete your data. To exercise these rights, contact us.

Contact

Questions about this policy can be sent to hello@nexoptech.com.